We provide Integrated Facility Management (IFM) for residences, complexes, plazas, malls and commercial facilities. Technical maintenance, security, cleaning, pest control, vendor management, energy tracking and financial reporting — all delivered through a single point of contact.
Scope of Service
- Technical maintenance (mechanical, electrical, plumbing, generator, lift coordination)
- Budgeting, expense tracking and monthly financial reporting
- Fee billing and collection management
- Vendor selection, contract management and invoice control
- Energy and water consumption monitoring with savings recommendations
- Legal and regulatory compliance (KMK, OHS, KVKK/GDPR)
- Resident/user communication and complaint management
Management Approach
Customer-focused, measurable and transparent. Each facility has a KPI set (satisfaction, ticket resolution time, planned-maintenance compliance, energy savings) reported monthly to the board.
Digital Infrastructure
Ticketing, visitor management, fee-collection portal and a mobile resident app digitize operations end-to-end. All data lives in a single dashboard accessible to the board at any time.
Handover Process
Structured 30-60 day handover: inventory audit, staff onboarding, contract review, process digitization and resident communication.
Frequently Asked Questions
What does facility management cover?+
Integrated management of technical maintenance, security, cleaning, pest control, vendor management, energy tracking, budgeting and reporting.
Which facility types do you serve?+
Residential complexes, plazas, malls, hospitals, factories and mixed-use developments.
How are reporting and transparency handled?+
Monthly operations and financial reports, KPI dashboards and digital tracking panels deliver full transparency to the board.
How does handover from a previous manager work?+
A structured 30-60 day handover with inventory audit, staff onboarding, contract review and process digitization ensures uninterrupted transition.
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